well, it was bound to happen eventually, because the old saying is still true, “you can’t win ‘em all.”
i can feel that sentiment extra strongly today because i feel like i lost at work today too. i took the family for lunch at satchel’s and when i went in the kitchen to smile and wave, the tv was on, the rap music was blaring too loud to converse, and there was a general feeling of confusion in the air. i tried to coach things back to normal but things only got worse. i sped the family home, skipping the publix stop as planned, and sped back to work. i bailed out the dish guy. i made it to the oven to find a burnt deep dish that was left from the previous shift, and it belonged to table 4 who were waiting patiently for it. i’m talking BURNT. the kind of burnt you have to be an idiot to not see. they’ve been waiting an hour. do i try and re-make this pizza? do i send them home without dinner? how am i going to climb out? we send them the burnt pizza and they report they do not want another. i apologize as they eat it. we give them free cannolis, free everything, and send them away with a card for a free pie next time they come in. i am embarrassed. no respectable cook should find himself with a burnt dinner for 6 people who have been waiting an hour for their food. i don’t even know how long they waited for the table! of course, i try and figure out who’s “fault” it is.. the guy who put it in? the day cook who left it there? the guy who moved the ticket away from the oven? ultimately, it’s my fault. it’s my kitchen and i obviously do not have the proper system in place to locate a black deep dish cooking in the far corners of the oven during a shift change.
i wish i could say things got better. there was another very questionable deep dish that got forgotten when i was out back checking on lightnin’ salvage. again, my fault. i love the other cook’s response when he looks at it… “it’s to-go…” meaning, all we have to do is shut the box and forget about it…
i probably should have sent a free pizza card with that second one too. i think my pride was so beat down by then, i was afraid i might break down and cry if i had to admit that that second dark deep dish was actually ‘burnt.’
and to top it off, when i went to rock 104′s website to listen to the gator game, there was an online poll asking, “where is your favorite place to get pizza?” and we were in 4th place, behind “Other” (meaning none of the pizza places listed), pizza hut second place, and papa john’s third place.
here i am thinking i have about the coolest pizza place in the entire planet, and come in 4th in a local online pizza contest, with other, pizza hut, and papa johns in front of me.
so, yes. we lost to auburn. two years in a row. satchel’s is not the world’s best pizza. we are 4th in gainesville. urban lost his first game in the swamp, and satchel basically burnt two deep dishes in the same night.
i just hope we can open the doors on tuesday.