phone problems AGAIN
we have more problems with our phones than any business in gainesville, i’m sure. i have made myself sick this morning trying to work it out. i have called at&t at least 10 times and spoken with at least a dozen people and i think i might have stressed myself into a sickness over it. at&t came out last week and were supposed to make a change so that we’d have 3 lines incoming. instead they took away our line 2. so now, all week, if you called and we were on line 1, the phone just rings and rings and never gets picked up. well, that’s not because we’re avoiding you, but because we don’t hear the phone ringing. i could go into a thousand other gory details about it all and make you feel sick to your stomach too, but i won’t. if you ever call satchel’s and are not getting through for some reason, look up my email address on the contact page of our website, let me know, and you’ll get a free pizza.
anyway, very sorry if you called in and no one answered. blame it on at&t. i wish i could bill them for the lost business this week, we’ve probably lost over a thousand dollars from this ongoing issue. i have to wait for a business day to fix it, and then only if i get really lucky and get the right person on the phone. every time i call i am told something different about what they can or can’t do.
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