it ain’t easy
i wish everything had been going as good as this pizza… who makes pizza like this? who?
well, the top story is that Shon had the baby, well, his wife did all the work but Shon got a son out of the deal. he sounds real excited and why not? a 9 pound boy, a healthy wife, the baby is breast feeding already… a great story. so we have 2 August babies at Satchel’s, how awesome.
but now to bring things down a notch i must vent about my trials over the last two days. tuesday night i was making pies and then hear about a customer taking the wrong to-go pie. i questioned thoroughly who had given the man the wrong pie (because we all know to check the pie carefully before handing it over…) and was told repeatedly by more than one person that no one gave him the pie , he just took it. well… that has happened before. someone is waiting for their pizza and they see one come out of the kitchen and get set down and they think it’s theirs and they take it and go, except it’s not theirs… anyway, naturally, the people who are waiting for the pie that is now gone do not want the pie even though we have called the accused and he is on his way back with the pie, so i make another pie for those people who have already waited long enough and done nothing wrong. i decide i will go have a word with this guy who just “took” his pizza and tell him that’s not the way we do things here. only trouble is, i don;t factor in the new guy standing at the register with no idea of what is really going on. so i start laying into this customer (the wrong thing to do in any event) and he looks at me like i’m crazy, (which i am) and then we find out that he did not do anything wrong per se, but the new guy simply did not know to not let him have that particular pizza. new guy, common mistake… had our night manager been there i wouldn’t have been out there making a fool of myself because she would have handled it (and handled it better.) anyway, i’m sure that guy, i think is name is jim, will never come back and i don;t blame him. i was having a bad time and working with false intelligence.
then, tonight, wednesday, i get a call that the toilets are down. well, those toilets go down way too often. i just spent $300 2 weeks ago getting the lines all cleaned to avoid these type of problems… but a tampon wrapped in brown towels is not only going to stop up one toilet, but it’ll make all 3 toilets stop working and ruin a few people’s night. i thought, like a fool, i could snake it and spent $100 at lowe’s on various tools and liquids only to find i could not fix it. while i’m in the office calling a plumber a man comes in to pay his bill and the salad he had is not on his ticket, a problem which i fear plagues my restaurant, and one i am constantly trying to solve. people aren’t trying to give away food, they are just in too much of a hurry to get it all on a ticket properly… so i lose it. right there i blow a fuse, not a 20 amp fuse either but a 50 amp fuse… one of those 2 pole fuses like for a water heater of stove.
anyway, if i could have handled the ticket situation, i would have come out alright at the end. in my calm moments i always convince myself that i will become the cucumber during the next crisis… and i alway turn into texas pete… but next time, next time… my brain is so crazed to find a solution… i spend so much time trying to think of a better system… maybe a different kind of ticket where we won;t even make a salad without a ticket, but then what do we do about beers?
anyway, i found a company to fix the drain, DR. Drain, who had the right equipment and fixed it in less than 30 minutes. i spent the rest of the night trying to clean the ladies room back up. the “clog” was 75 feet down the line so all my little fixes were not even close to the solution. i started early this morning working for Shon. i worked over 12 hours today and i’ll be back bright and early tomorrow. and then we have graduation weekend and three of our eight pizza makers out this weekend. we need 6 a day…
anyway, i still love my job but weeks like this i know i earn my paycheck.
finally, shout out to my home girl leah, who says she reads the blog… my guess is i have about 30 blog readers out there and i know of at least 10… when i put up a youtube video i get about 30 views so that’s how i guess.
leah reads it, can you believe that? one might think she was too cool to read this… but then she admitted that she wanted to see if i was saying bad stuff about her.
hey people… check out the LSE myspace page.
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