proud to be second

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well, i sent 2 employees to a pizza show in orlando and each is in a contest. OT (the original tim pictured here) won second place in the best pizza competition. these pizza shows happen a couple times a year and this one was in orlando. sometimes they are in new york or vegas. anyway, we’ve never been and jake wanted to go and try out largest dough stretch competition and he suggested we try out best pizza thing too. so i signed up tim and sent them down there for a bit of fun and didn’t really expect to win at all. the folks who win these things go to all of the events and go to great lengths to come up with all sorts of crazy pies (truffle oil, sauteed toppings, blue cheese drizzles..) and we just went with a basic sausage, red onion, basil and carrot pie. and i’m pretty impressed with 2nd place, as it’s a national competition.
tomorrow jake does his dough stretch and i’ll let you know what happens.

tonight at work was pretty tough. we had so many to-go pies and were packed in house as well. it was a difficult night. i realized i need to turn away more to-go food by giving more realistic to-go times. you’d think an hour or an hour and a half were realistic, but i really needed to be giving 2 hour times as i had so many in house pies to make… and once i’m behind it is like a domino effect. and there was the table that sent back there pie saying it was burnt and it wasn’t, and the table asking about their pie only 30 minutes after the order was turned in and wanting something for free then because of the long wait. they had somewhere else to go… well satchel’s is not the place to go if you have to be somewhere else. i can tell you that for sure. those two things really upset me tonight, because the people who sent the pie back never even took 1 bite and the pie was cooked perfectly with just a hint of burn on the edge of one piece. that is totally acceptable when you make pies for real like we do. anyway, fortunately i did not have the extra 5 minutes i would have liked to go out and speak to them about it. fortunately because i would have explained to them that it was a close to perfect pie and they should eat it. it was not burnt on the bottom at all. they didn’t give it a chance. and then the other table wanting a free salad because the food was going to take 50 minutes to arrive. it says right on the menu that the food may take 50 minutes when we are busy and boy were we ever slammed. i know i know, you cannot please all the people. i should talk instead about all the inspiring customers tonight, like the guy who stuck his head in the kitchen to tell us we were awesome. or the customer who was so excited about his deep dish and when i asked how long he had to wait he said it didn’t matter, or table z who said it was perfect pizza and they didn’t care about the wait, or the guy i passed in the hallway who said the pizza was fantastic. i shouldn’t dwell on the 2 tables who had a bad time. i should be stoked that we won second place in that pizza contest in orlando.

we sold our first 2 vegan cheese pies tonight. i worked a loooong day getting up at 5:30 this morning and here i am writing a blog at almost 1am the next day. tomorrow i gotta be in early to help out with the big obama-rama event. i guess it’s time to get going…


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