so, here’s some emails in my inbox tonight, really highlighting the best and worst of what comes my way:
Wow I did not contact u for free meal after last bad experience and am now writting u as I sit here at your restraunt with my next one! Waited over hour for seat which is fine but get seated to be told no deep dishes. Then we are ok with and order calz s only to have 4 tables by us empty and one get seated 10 minutes after us and they get their food same calz within 15 n we are still waiting for ours wow!!! t able by our side waiting too. You really have some problems here n need to fix them. I am so so disappointed n a lot of my co workers at uf think so highly of your place but seriously I don’t any more first time ok fluke but second time shame on me if u come back again!
Well now my husband just paid bill only to have someone in front picking up deep dish! Wow we were told you were out when we were seated and order n I have my burnt calz I ate one piece if u want to meet up and taste I will be happy too. I’m sorry but I’m soooo pissed and posting every where as enough is totally enough n I didn’t even contact u after last bad experience when I wrote n u said contact u and dinner on you. That wasn’t about the first contact or this one you have good food if u have employees that are honest n not serving friends first and if not case then u really need to look into it cause I’m not recommending it to my co workers at uf or shands and am sharing both bad experiences with them. First time bad enough with 6 month old baby in cold to now and lies. Wow really is all I can say
I just wanted to let you know how much I appreciate you making gluten free pizzas.
I’m from Ohio and visit my son and family occasionally. They just had a boy a month ago, and I had time off from work and came to see them.
In the past my son, daughter-in-law, and three year old have taken me to Satchel’s to eat their favorite pizza several times. I too agree the pizza is outstanding, and it really is the best pizza, (especially the deep-dish,) that I have eaten anywhere.
Since I’ve been here last year, I’ve found I’m gluten intolerant. It isn’t a life threatening illness, but it’s enough to make my life intolerable to where pizza was scratched off my list. Eating out is usually a very dejecting experience. Thurs, my son thought of going to Satchel’s for dinner Fri, but he didn’t want to limit my dinner selection. I told him it was ok that I’d be fine with just the salad because I remember how good your salads are, too. Yesterday, when we (and daughter-in-law’s friend originally from Gainesville-now in Wisconsin) were seated to eat, I noticed on the menu you make millet and flax crust pizza. I was elated. They ordered their deep dish pizza, and I ordered my gluten free pizza.
Oh, how I enjoyed the pizza. You really, really made my eating experience special. My diet is so limited now, and I miss many things, but I miss a deli pizza the most. Your pizza was well worth the trip from Ohio.
I just wanted to let you know how special you made me feel that you have the different crust and for all the others who can’t or don’t want the wheat crust pizza. I’m hoping we can make one more stop at Satchel’s before I leave on Thurs. I am looking forward to my next visit, either this week or in the future.
Again, thank you. You are most appreciated, not only for your regular, fantastic pizza and salad, but for making people, like me, feel special “and normal” when eating your gluten free pizza.
well, there you have it folks. the funny thing is i found these emails AFTER writing the last post about the different kinds of customers. good night.